Room Attendant Housekeeping

Do you whistle (or rock?!) on your way to work, thinking of ways in which your guests will enjoy an unforgettable experience - all over again? Are you a stickler for precision, whether when tuning your guitar or maintaining our hotel in a flawless condition? Chances are you are going to rock in your job as Housekeeping Hero.

Position Summary

The Room Attendant is responsible for cleaning the allocated rooms according to company standards. You are also responsible for cleaning corridors and service areas as well as daily refilling of trolleys.

The Hard Rock Hotel Amsterdam American is the very first of its kind in the Netherlands. It is located on the Leidseplein, in one of the most famous art nouveau buildings in Amsterdam. With 173 rooms and suites, a totally renovated interior and distinctive Hard Rock facilities such as a Body Rock® fitness centre, Rock Shop® and musical entertainment via The Sound of Your Stay® programme, guests are assured of an unbeatable 5-star experience. Breakfast, lunch and dinner can be enjoyed at the iconic Art Deco restaurant Café Americain; a modern brasserie that writes new history with both ‘class’ and ‘classics’. From early morning till late at night.

Primary Responsibilities

  • Daily cleaning of rooms according to priority assignment on mobile device; update device during shift;
  • Stock trolleys with all required cleaning supplies, linen, amenities, and equipment;
  • Vacuum corridors in allocated section of hotel;
  • Deep clean guest rooms according to schedule;
  • Remove In Room Dining trays/tables from guest rooms and corridors;
  • Ensure all equipment in guest room is in working order and all amenities are free of damage, Clean vacuum cleaners daily;
  • Unload and store all unused items from trolleys, and store trolleys correctly;
  • Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present;
  • Remove In Room Dining trays/tables from guest rooms and corridors;
  • Maintain positive and professional communication with all staff;
  • Responsible for carrying out Lost Property procedure for items found in rooms;
  • Listen to comments, criticisms, and feedback from supervisor;
  • Utilize programs designed to help Save the Planet;
  • Maintain confidentiality of guest, employee, and company information.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.


Experience, Education and Certifications

  • Secondary school degree preferred and/or previous work experience in service for at least 1 year.


  • Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas;
  • Ability to read and write as well as basic mobile device skills;
  • Fluency in English: additional languages preferred.

Physical Demands

  • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time;
  • Ability to make repeating movements of the arms, hands, and wrists;
  • Ability to express or exchange ideas verbally and perceive sound by ear;
  • Ability to obtain impressions through the eyes;
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders;
  • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms;
  • Ability to turn or twist body parts in a circular motion;
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Additional Requirements

  • Not averse to rotating and weekend shifts, and working on public holidays;
  • Passion for music and knowledge of music trends preferred.

What can you expect from us

  • A challenging job;
  • Capacity for own creativity and initiative;
  • Appropriate salary;
  • Discount on overnight stay and F&B in the hotels within our group;
  • Training and career opportunities;
  • Collective health insurance;
  • The Inhouse Experience (after probationary period).

Questions about this vacancy?

Contact us!

020 556 3000

Interested? We look forward to hear from you!

Apply via e-mail: Let’s Rock!